How to calculate cost per lead at events

Cost per lead turns a large, hard-to-judge event bill into a single figure you can compare against your other lead sources.

The formula

Cost per lead = total investment ÷ leads captured

What to include in the total

Use the full cost of attending, not just the stand. That means space and sponsorship, stand build, staff time for the days out, travel, accommodation, meals, pre-event marketing, printed materials and giveaways. Leaving costs out makes the figure look better than it is and breaks any comparison with your digital channels.

Define a lead before you count

Agree the definition with sales in advance. A lead is normally a contact you have permission and enough detail to follow up. If your definition drifts between events, your cost per lead cannot be compared across them.

Example calculation

Total investment
£18,500
Leads captured
247
Cost per lead
£74.90
Qualified leads
88
Cost per qualified lead
£210.23
Opportunities created
31
Cost per opportunity
£596.77

Illustrative figures only, not a benchmark or a typical result.

Go further than cost per lead

Cost per lead on its own says nothing about quality. Track cost per qualified lead, cost per opportunity and cost per customer alongside it. An event with a high cost per lead but a low cost per customer may well be your strongest channel.

Common questions

Cost per lead equals total investment divided by the number of leads captured.

Work out your own cost per lead

Enter your event costs and lead numbers to see cost per lead, cost per qualified lead and cost per opportunity instantly.

Calculate your cost per lead

Related: how to calculate trade show ROI and exhibition break-even customers.